Why Engagement Trumps Growth
It took us four months before we got more than 1,000 new users a day. But from the moment we launched, people were really using Whisper, opening the app eight to ten times a day and using it for more than 25 minutes per day on average. We figured that if we could create something that people want to use all the time, more people would eventually start using it.
Scaling Your Team
Don’t assume that people who are really good at one thing are also good at something else. This is a mistake that a lot of startups make, in part because you develop a lot of faith in one another. But be careful: Each step in your company’s evolution requires different skills.
Switching from Survival to “Thrival”
I spent the first two and a half years after founding Mobile Iron worrying about survival, scrutinizing every expense. Then I realized it was time to grow.
If, Why, and How Founders Should Hire a "Professional" CEO
It's been a privilege for all of us at Sequoia to work with Reid for more than 10 years (LinkedIn had 23,000 users at the time we partnered with the company). Ever the thoughtful contrarian, here Reid broadens the definition of what it means to be a "founder/CEO" and explains when it makes sense to implant a professional CEO, as happened so successfully with Jeff Weiner at LinkedIn.