When we met him, Graham knew nothing about the hosting business, but he did have several other important characteristics. He was already a very successful young entrepreneur; he was a contrarian thinker; he knew how to do a lot with a little; and, he used the 'we' pronoun a lot, not the 'I' pronoun. He thought he could launch a capital intensive hosting company with no outside money. And you know what? He pulled it off. That's how smart he is. He's just a terrific guy.