RingCentral is the little engine that could. Vlad had run the company for seven or eight years. He had his mother and his wife in the company. But from the moment we met Vlad, it was clear he knew exactly what business he was in. He had a handle on every aspect of the operation with a command of all the details. He had all these metrics in his head where he could tell you exactly how much it cost to acquire a customer, how much money he’d make from them and for how long. He might have been a small business operator but we knew he growth into a big business operator.