Partnering with Finch: AI-Powered Justice
Viraj, Ben, and their team are giving personal injury law firms the case staff of the future.

Movies and TV suggest the vast majority of legal work happens in the courtroom, where lawyers make grand speeches and shout “Objection!” But the reality is, law firms spend countless hours on mundane administrative work. At the typical personal injury firm, half of the team’s time goes to tasks such as conducting intake calls, drafting and formatting letters, and chasing down police and medical records—much of it happening before a case is even filed. At the same time, the paralegals who spearhead this work have become increasingly hard to find, with close to half of firms expecting 40% of their support staff to retire within five years.
It is a challenge making it ever more difficult for small, local practices to grow and compete with national firms, at a time when millions of Americans are already struggling to access legal advice.
But now, those practices can arm themselves with the case staff of the future, thanks to co-founders Viraj Bindra and Ben Weems and their team at Finch. By combining elite paralegals with AI agents, the platform handles all of a personal injury firm’s pre-litigation work—not only generating documents, but also onboarding new cases, managing claims with insurance, coordinating with medical providers, and more. While Finch AI agents transcribe calls, request records, and open claims, its bilingual paralegals work directly with clients. It integrates natively into a firm’s case management system, email, and messaging systems with best-in-class, SOC 2 compliant security.
Just as delivery marketplaces once transformed the restaurant industry, AI automation is disrupting the world of law. It’s no surprise that Viraj and Ben both cut their teeth building marketplaces with our friends at DoorDash. A uniquely talented product thinker, Viraj became the company’s fastest-promoted PM, scaling Pickup, Grocery, Convenience, and International into billion-dollar businesses. Ben, meanwhile, went on to demonstrate his technical and operational prowess at two other Sequoia portfolio companies, Google and Catch. Together, they are an incredibly productive duo, and they share a genuine fascination with helping law firms level up—and helping more people get legal representation.
Happily, that is precisely what they’ve done since the launch of Finch’s successful beta. Partner firms report that it has cut their case staff time and costs by as much as two-thirds—and enabled them to grow as much as 40% month over month, dramatically expanding their caseloads. As Viraj, Ben, and their team expand to a public launch and announce this round of seed funding led by Sequoia, we are excited to be by their side—and to watch as more personal injury firms free themselves of administrative burdens, achieve their true potential, and widen access to justice.