Attentive is a mobile messaging platform changing the way consumers interact with businesses. The company is one of the fastest growing startups in New York City and recently raised a $40 million Series B investment led by Sequoia in July 2019. We’ve seen 8x customer growth in just one year, and now work with 400+ of the most innovative brands like Sephora, Urban Outfitters, Coach, & Crate and Barrel. Attentive was founded in 2016 by the co-founders of TapCommerce, a mobile marketing platform that was acquired by Twitter in 2014.
We are looking for an experienced customer success person to join our team as a Senior Client Strategy Manager. You will take ownership of relationships with our mid-market clients and lead their messaging strategy in a consultative fashion. You will run all facets of their message program and own the client relationship beginning at implementation and moving through every part of the client lifecycle, working in close coordination with CS management to lay out the strategic direction of the account.
You will have the latitude and autonomy to navigate the technical and strategic aspects of your relationship with the client and be trusted to represent Attentive at in-person functions, happy hours, and events.