Capillary is a provider of cloud-based software solutions that enables retail marketers to manage their customer data, gain insights and personalize engagement across channels driving a significant increase in sales and loyalty.
§ Account Management.
§ Client Servicing
§ Working effectively both independently and as a member of a cross-functional team.
§ Supporting the analytics needs of the business by analyzing data from multiple sources including Capillary CRM data & the external data from the clients
§ Collate the data into coherent and logical structures to produce periodic as well as one-off analyses to aid the decision-makers.
§ Effective and persuasive presentations (verbal and written) on the certain objective provided by the Client Consulting with the client & solving his business problems
§ Design CRM programs & building customer centric strategy
§ Coordinate with different teams and full-fill the end requirements of the client
§ Build new analytical products & contribute in product development.
§ Aptitude for problem solving and quantitative skills, Comfortable in dealing with numbers and calculation
§ Knowledge of MS Office (Word, Excel & PowerPoint)
§ SQL and Python proficiency is a must, machine learning capabilities are good to have.
§ Must have worked on large databases in the cloud and local environments.
§ 3-6 years of experience in working on Data Analytics projects
§ Good with numbers, charts, and data. Both qualitatively and quantitively. Ability to engage clients, understand business problems and solve them using data analysis
§ Ability to pull insights from Data
§ Excellent Logical ability, Good written and interpersonal skills
§ Able to prioritize and execute tasks in a high-pressure environment, working in a team-oriented, collaborative environment
§ self-motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow-through on commitments