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Bird

Bird is a shared electric scooter company.

Operations Manager - DACH
Berlin, DE
Job Description / Skills Required

Who is Bird 

Bird is a global team guided by a shared vision: to make cities more livable through safe, sustainable electric mobility. From our first e-scooter ride in 2017 to the thousands of rides taking place every day, our passionate team and award winning custom vehicles have helped riders complete hundreds of millions of carbon-free trips in more than 150 cities around the world. And we're just getting started.

As an Operations Manager you will help to lead our DACH Operations team, as they  tackle some of the highest impact and most challenging problems we face in managing our fleet of vehicles across a constantly growing number of cities. We are looking for a data-driven, strategic thinker and strong team player to iterate on our processes to ensure we are operating at maximum efficiency in order to provide the most reliable vehicles to our community of riders.

Responsibilities

  • Assist the DACH Operations team in the development of constantly evolving strategies to scale our business in the region
  • Execute several highly visible processes and deliver updates to executive stakeholders
  • Monitor business performance across relevant KPIs and conduct deep dive investigations to understand the “why” behind how metrics are performing
  • Perform ad hoc strategy, research, modeling, and analytics projects to help guide decision making in a brand new and constantly evolving industry
  • Have the ability to execute projects of varying urgency and scope with high degree of autonomy
  • Lead a team of Operations Associates to deliver on P&L responsibilities

Requirements

  • Bachelor's degree from a competitive university
  • 5+ years of experience in consulting / investment banking / business intelligence / strategy / high-growth operations or startup experience
  • Relationship / stakeholder management skills and ability to work cross functionally
  • Demonstrated ability to lead and develop people 
  • Strong communication and presentation skills 
  • Ability to be resilient, adaptable and flexible in a fast paced environment
  • Strong Excel, PowerPoint, SQL skills 
  • Fluent in German and English 

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission.  Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up 

We’re committed to helping our team members, and with the evolution of our company to a remote work organization due to the pandemic, their needs have changed. That’s why we offer a WFH monthly stipend, a wellness allowance, and more. Plus, a new resource to help support personal and professional developments—all the goods needed to move on our mission together.

Bird is the world 

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work.  We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to to providing an inclusive, open, and diverse work environment. 

Sound like a place you’d like to work? Sweet. Let’s chat.