Practo is a healthcare app that allows consumers to find doctors, book appointments and conduct online consultations.
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
Responsibilities of a Health Account Executive
- Updating appointment calendars and schedule appointments/ meetings.
- Sorting daily vaccine deliveries/ mail on the basis of priorities.
- Maintaining administration and operation records.
- Answering all incoming calls and redirecting to the correct department
- Greeting the guest/ customer at the office
- Supervising the Vaccination department and preparing a list of stock
The role of a Health Account Executive
A high sense of personal grooming
Communication must be correct and clear
Calm under pressure
Ability to remember names and faces
Quick decision making ability
Clarity of Speech:
Concentration and quickness:
Careful and polite: