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Practo

Practo is a healthcare app that allows consumers to find doctors, book appointments and conduct online consultations.

Fairfield Health Care Coordinator
Bangalore, IN
Job Description / Skills Required

Responsibilities:

 

-Orients, educates and counsels patients or their family members regarding IP procedure.

-Coordinates information and care requirements with other care providers in the ecosystem; resolves issues that could affect smooth care progression; fosters peer support

-Respects patients by recognizing their rights; maintaining confidentiality.

-Addresses queries of patients and families in a very professional manner.

-Follows up with patients at required intervals.

-Coordinates with various hospitals in ensuring the smooth journey of patients.

-Coordinates with the Insurance Team at different stages.

-Stays abreast of latest Clinical knowledge and Medical trends.

-Maintains patient care database by entering new information as it becomes available.

 

 

Requirements:

-Should be a great coordinator among different stakeholders.

-Should be able to work under pressure and able to multitask.

-Should have great communication skills

-Should be persuasive,able to resolve conflict,and a team player.

-Healthcare experience preferred

-Sales background preferred

-Should be able to communicate necessarily in English/ Hindi, Extra languages like Telugu and Kannada is good to have