SCIO Health Analytics provides analytics-driven solutions to the healthcare market.
Hardware Installation & Troubleshooting.
AV installation & Troubleshooting
Analyze server logs and report issues
Handling L2 issues
Coordination with L1 Engineers And users resolve escalated issues by L1 Engineer
Windows OS installation
MS office experience (Especially in Outlook and Excel)
Software installation on the end points
Backup and RAID configuration
Troubleshooting Network Printers and scanners.
Asset and Stock maintenance
Report the daily and weekly ticket status to Manager
Need to extend the shift to provide the support