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Tessian

Tessian's Human Layer Security platform uses machine learning to understand human relationships and communication behavior in order to protect businesses from threats executed by people on email.

Senior Salesforce Lead
Remote
Boston, MA, US
San Francisco, CA, US
Job Description / Skills Required

Tessian protects every business’s mission by securing the human layer

We're building intelligent security that works for human beings as they are, not how security policies would like them to be. Using machine learning technology, Tessian automatically predicts and eliminates advanced threats on email caused by human error - like data exfiltration, accidental data loss, business email compromise and phishing attacks - with minimal disruption to employees' workflow. As a result, employees are empowered to do their best work, without security getting in their way.

Tessian has raised a $65m Series C led by renowned security investors, March Capital (Crowdstrike, Knowbe4), with follow-on from Sequoia, Accel, Balderton, Latitude & Schroder Adveq, to further our mission to secure the human layer.

Founded in 2013, Tessian is backed by world-class venture capital investors, has hubs in San Francisco, Boston, Austin, and London, and is one of the Top-3 2021 Best Places to Work for Women.

Salesforce Administrator

We’re looking for a hands-on Salesforce Administrator to manage and build our CRM (Salesforce) to support our quickly growing business.

The ideal candidate understands that an effective Salesforce Administrator delivers solutions that balance business needs and system maintainability.  We’re looking for someone who will listen to stakeholder needs, challenge assumptions when needed, and work together to build a scalable technology stack.

Things you'll be doing from Day 1:

Administration of the Salesforce environment; implement changes within SFDC to applications, custom objects, custom fields, page layouts, flows, processes, validation rules, dashboards, reports, etc.
Interface with stakeholders to understand feature requirements and/ or address support issues
Execute large-scale data improvement projects within our CRM and related systems  
Work cross-functionally to maintain and improve upon integrations with different systems (Outreach, Hubspot, Ironclad, Zoominfo, Gong)
Provide real-time support for issues relating to Salesforce and other supported platforms     
Support change management (release) process when new features are rolled-out  
Manage other 3rd party applications that integrate into SFDC

We'd love to meet someone who:

Has 3+ years experience as a Salesforce Admin
Salesforce 201 certification
Strong understanding of data structures and data modelling
A strong understanding of salesforce automation (flows, processes and apex triggers)
Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally
Knows how to balance designing processes that meet current business needs and processes that scale
Has an ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions
Has strong listening skills; open to input from other team members and departments but knows when to push back

Why we think you'll love it here

For summer 2021, we’re excited to announce what we call "Refreshian Summer" - where every single Tessian will be able to down tools at 1pm every Friday in July & August, and enjoy a long weekend during the sunniest months of the year!

All Tessians are part of the journey we’re on, so we offer equity options with every role and benchmark against other VC-backed companies to provide above market rate salaries for companies of our size.

Beyond this, there’s plenty more that makes Tessian a great place to work:

A full week of work-remote a year (for those who aren't fully remote!), in addition to 31 days of paid holiday (20 days PTO + 11 federal holidays)
An extra day of paid holiday (up to 5) for every year you're with us!
Curate your career with development experiences uniquely suited to you
We’re family friendly, with policies built to support you in all stages of life
High-quality MacOs tech kit for you to work on
Comprehensive & generous health insurance options
If you're relocating to join the team in person, we'll provide a contribution to help with your costs
On Fridays we stop early for a virtual happy hour (or, to just log off for the weekend!)

Classpass subsidy - which you can use for either in person or virtual classes

Coronavirus has changed how we work, and we’re currently working from home. During these times we’re supporting our team with:

A work-from-home subsidy for every new joiner to cover all your home office must-haves
Amazing Remote socials with food and drink budgets

And there’s plenty to look forward to once we’re back in the office too (we expect to have an East-coast (Boston) & West-coast (San Francisco) office presence:

An array of breakfast options, delicious snacks, drinks and a top-of-the-range coffee machine
Flexible work from home policy (for those who aren't already fully remote)
Team lunch provided once a week
Whole team socials every quarter
Dinner budget for those times you just can’t tear yourself away

Equality & diversity

Tessian is an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. The Human Layer we're securing is diverse, and we know we need to be diverse and inclusive to successfully create HLS that reflects this. You can read our equality and diversity statement here.

As part of our commitment to equality and diversity, we're also a corporate member of the WISE Campaign for gender equality in STEM & we're a founding member of the WEDS network driving diversity & inclusion in startups.

#humanfirst

Obligatory small print

Please note that we do not accept applications or résumés from recruiters. Any unsolicited CVs, profiles, or names, submitted in any format, by any channel, to any of our team, will be deemed to fall outside any terms and/or conditions with either the person submitting the information or their company of employment/representation.

By submitting your application to Tessian, you consent to Tessian retaining your information and contacting you about future job opportunities, that may be of interest, for up to 2 years in accordance with our Privacy Policy

Please note, that any job offers will be subject to the candidate passing background screening checks.

We're a #LI-Remote company offering Choice First working practices where possible.