productboard is the product management system that helps organizations get the right products to market, faster.
United States of America
Location: This role can be based anywhere in the USA
Productboard is currently seeking an experienced Sales Engineer. In this position, you will be the technical representative for Productboard’s products and services in the Sales organization.
The Sales Engineer will drive profitable revenue growth through development of new business at new and existing accounts using a sales pipeline process. The Sales Engineer will be responsible for identifying new customers and channel partners to profitably expand our business as well as identify new opportunities at existing accounts. This position is responsible for delivering on revenue and profit goals in the assigned territory and accounts on an annual basis.
On a typical day, you will...
- Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems
- Drive the discovery process, helping to uncover your customer’s current pains and align to their business objectives
- Prepare and deliver high impact presentations and demonstrations that tell Productboard's differentiated story
- Partner with customers to design Productboard based solutions that drive value and significant business impact
- Guide customers through the evaluation process of Productboard ensuring that our solution meets key business objectives and technical requirements
- Contribute to the success of a rapidly growing and evolving SE organization
- Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap
- Primary owner of all technical aspects of the business cycle including activities such as responding to technical components of RFPs, product demo and solution briefings, deep-dive tech discovery, explanations of our system architecture and understanding of API’s, and integrations.
- Working as part of the Sales team to identify and qualify platform opportunities and determine if Productboard is right for them. Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.
- BA/ BS degree or equivalent practical experience
- Recommended 4+ years of sales engineering or solution consulting experience in a SaaS organization
- Product management experience a plus we sell to PMs so your interest and experience in the aspect of PM for digital products would be very helpful
- Experience within the cloud industry and ecosystem
- Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations.
- A consultative approach with solving your customer’s business challenges and have a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!
- Familiarity with the enterprise SaaS ecosystem
- Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work
You can look forward to the following benefits:
💰 Competitive compensation, stock options, company 401k
📚 A budget for your professional development and ongoing learning
🏝 4 weeks of paid vacation and paid sick days
💛 1 Volunteer Day per year for you to help causes close to your heart
🍲 Lunch delivered to your home
🏋 Company contribution to gym and wellness memberships
🚗 Commuter benefits
🍹 Team events, such as happy hours, off-sites, and retreats abroad
❤️ Company contribution and access to best-in-class health benefits and your own Headspace membership
Productboard is the customer-centric product management platform that helps teams get the right products to market faster. Over 4,000 companies, including Microsoft, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.
In April 2021, we closed our $72M Series-C round, backed by VC giants like Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, and Bessemer Venture Partners. Headquartered in San Francisco, we are a truly international company, with offices in Vancouver and Prague.
- We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and markets
- You’ll enjoy an exciting team atmosphere building a new and complex product
- We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
- With modern offices in San Francisco, Vancouver, and Prague, you can expect occasional travel across the Atlantic!
About our culture
At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:
- People feel empowered, supported, and included
- Trust and transparency are built into the way we work
- Creativity, curiosity, and continuous improvement are encouraged and nurtured every day
You can get to know your future colleagues by listening to our People of Productboard podcast, or check out our Instagram profile and People of Productboard FB page for more info about life at Productboard.
Equal Opportunity Employer Statement
We are an equal opportunity employer and champion of equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard.
As such, we do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
All aspects of employment including hiring, training, promotion, and terminations are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities.
Togetherness is one of our core values and our Diversity Council helps us ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every human being matters. We are committed to leading by example to drive societal change.