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Nimble

Prescription delivery service

Client Partner
Phoenix, AZ, US
Job Description / Skills Required

NimbleRx is a health technology startup offering a simple and fast prescription delivery app, in partnership with regional and independent pharmacies. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service, while rooting our team in a patient-first mentality. We thrive on helping customers and making lives easier.

The Client Partner is a crucial member of the Nimble team, supporting new and current pharmacy partners as the lead point of contact, post launch. As we grow nationwide, you will increase client engagement with Nimble features and create new sales opportunities by aligning pharmacy goals with revenue-focused growth. This role is based in Phoenix, AZ.

You will:

Effectively manage a book (70-100+ clients) of enterprise and mid-market Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance

Utilize performance and revenue reports to share potential growth opportunities with key decision-makers

Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance

Develop durable relationships with owner(s) and staff of partner pharmacies to provide front line support

Connect with Engineering, Product, and Operations to bring technical expertise to partners

What you bring:

1-3 years of experience in account management, partner/customer success, account retention, upgrading/upselling accounts, client support

Bachelor’s degree

Proactive and confident partner guidance through new Nimble processes

Positive attitude and ability to work in a fast-paced, constantly evolving environment

What's in it for you:

We are reinventing healthcare / pharmacy - your (grand) parents and your (grand) children will understand and appreciate what you do

Compassionate and driven colleagues in a fun environment where success is celebrated

Medical / dental / vision / 401K package that fit your needs

At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!