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SecurityScorecard

Instant threat analysis for enterprise cloud environments.

Salesforce Administrator
New York City, NY, US
Remote
Job Description / Skills Required

SecurityScorecard is an industry-leading cybersecurity company backed by Google, Sequoia, and Riverwood. Our mission is to make the world a safer place. We measure your and your vendors' cyber-health by assigning a security rating of "A" through "F" based on outside-in, non-intrusive data. Our Comprehensive security ratings, advanced data analytics, and actionable insights discover Third-Party Vulnerabilities & Security Gaps In Real-Time.
Headquartered in NYC with over 200+ employees globally, raised over $110M USD, used by 1,000+ enterprise customers, and rating 1.5 million companies. We have created a new category of enterprise software, and our culture has helped us be recognized as one of the 10 hottest SaaS startups in NY for two years in a row.
Our vision is to create a new language for companies and their partners to communicate, understand, and improve each other’s security posture.

About the team

The Revenue Operations team is a critical component of the Go-To-Market team at SecurityScorecard, and a key business partner for our company’s leadership. As part of this team, the Salesforce Administrator will be supporting the business’ implementation of Sales Cloud, Service Cloud, and Salesforce CPQ along with other tools in our larger tech stack.
The right candidate will be an experienced Salesforce Administrator who has both domain knowledge as well as an interest in understanding the big picture. If the opportunity to work on impactful CRM-related projects while also contributing to execution while gaining exposure to revenue operations and the inner workings of a SaaS business sound exciting to you -- we’d love to talk with you!

What you will do

Help to perform administrative responsibilities for Salesforce.com -- Sales Cloud, Service Cloud, & CPQ -- coordinating with consultants as needed
Work with Sr. Revenue Operations Manager to identify, scope, and deliver systems changes that improve operations for the organization
Critically evaluate information gathered from multiple sources, reconcile conflicts, translate high-level information into details to develop a general understanding, and distinguish user requests from the underlying true needs
Create and manage SFDC page layouts, record types and custom objects, fields, formulas, validation rules, custom workflow, and approval processes.
Build and manage dashboards, views, reports in Salesforce standard and custom objects
Develop workflows and use Process Builder to automate manual processes (testing updates within Sandbox before release to Production)
Manage the business’ Salesforce CPQ implementation, supporting the Business Operations and Sales teams to increase efficiency, resolve technical issues, and adapt the system based on evolving business needs
Work with the RevOps team to provide day-to-day support and guidance to Salesforce end users, assisting with training as needed
Assist in evaluation of tech stack composition (introduction of net new tools as well as tool consolidation/elimination)
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

Basic Qualifications
Bachelor’s degree
4+ years of experience as a certified Salesforce.com Administrator
Salesforce Admin (201) certification
Admin experience with Salesforce.com including but not limited to Salesforce CPQ, Sales Cloud, Service Cloud
Familiarity with SaaS business model and working in an agile environment

Additional qualifications
Advanced Salesforce Admin (301) certification preferred
Developer, Business Systems Engineer, or Backend Engineer experience preferred
Experience with Openprise or similar data orchestration platform preferred preferred
Knowledge of APEX, Javascript, PHP, and/or Ruby on Rails preferred
Data warehouse experience preferred
Experience with API preferred

Benefits:

We offer a competitive salary, stock options, a comprehensive benefits package, including health and dental insurance, unlimited PTO, parental leave, tuition reimbursements, and much more!

SecurityScorecard embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skillsets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.