CleverTap is a user engagement and analytics platform for mobile app developers.
Maharashtra, IN
CleverTap offers an AI-powered customer engagement and retention platform that enables digital enterprises to improve user retention and conversion rates through behavioural insights, predictive segmentation, user experience optimization, and omni-channel campaign orchestration.
Consumer brands around the world representing over 8,000 apps—including Gojek, Disney+ Hotstar, Discovery Kids, Sony, Vodafone, Carousell, and Cleartrip—trust CleverTap to help them improve user engagement and retention thereby growing long term revenue. CleverTap is backed by leading venture capital firms, including Sequoia, Tiger Global Management, Accel, and Recruit Holdings, and is headquartered in Mountain View, Calif. with offices in Amsterdam, Singapore, Dubai, and Mumbai. For more information, visit clevertap.com or follow us on LinkedIn and Twitter.
What does our Marketing team do?
Our team helps CleverTap grow across the globe and provides a great experience with the CleverTap brand for all our customers, prospects and employees.
We are the gate-keepers of the CleverTap brand
We support revenue growth and demand creation across geographies
We are a global team across the US and India
We are highly driven by data and use experiments to find innovative means to monetization
Purpose
Responsible for the management of marketing programs and website operations through active collaboration with marketing, sales, and product teams. The objective is to maintain scopes and timelines for marketing programs as well as ensure the upkeep and regular updates to the website.
Key Responsibilities
Manage multiple programs within the Digital CoE and ensuring timely delivery and high-quality output.
Scoping, management, and delivery of programs in conjunction with Product Marketing, Regional GTM, Content Marketing, Leadership, Growth, and other teams
Reporting and analyses of program effectiveness and implement improvements accordingly.
Working closely with field marketing, email marketing, growth, and other teams on organizing and managing webinars.
Oversee website management and manage the quality and usability of the website
Manage website requests from various teams and track resource and time management
Work with content, design, and front-end team to optimize the website to improve metrics like conversions, time spent on-page, form-submissions, etc.
Track and measure website performance and implement A/B tests to make improvements
Work with our marketing and sales teams to become a specialist on the company's lead funnel - from web visitor to customer and everything in-between.
Participate in marketing technology evaluation.
Qualifications and Experience
MBA in Marketing
3+ years of experience in B2B SaaS
Proficient with Hubspot, WordPress, Drift
Proficient with social media tools such as Twitter, LinkedIn, and Facebook.
Familiarity with HTML and CSS
Measure of Success
Maintain programs and website operation SLAs
Quality of reporting and analyses
Improve MQL and PQL numbers through the website
Improve traffic to lead ratios QoQ
Improve conversions through tools like Drift and Hotjar
Key Competencies
Functional competency: Tech Savvy, webinar tools/ technologies, Website optimization, demand generation, project management,
Behavior/ Leadership competency: Managing effective stakeholder communication, conflict resolution, training skills
Reporting Relationship
Reporting to: Digital Marketing Head
Direct Reports: None
Why join us?
You are a leader ready for your next challenge
You want to work in a fast-paced, dynamic environment where your contribution matters
You are passionate about technology and its impact on the high growth mobile marketing space
What is working at CleverTap like?
Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
Hierarchy is a myth, merit is lauded
Accountability and driving outcomes is the key to success
Your career here is limited by you and nothing else
Teamwork trumps individual success
