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Offers customer experience management software.

Staff Software Engineer, Cloud Fabric
Palo Alto, CA, US
Job Description / Skills Required

Medallia is the global leader in Customer Experience Management. Our mission is to create a world where companies are loved by their customers; where organizations see you as a person and not just their next sale. We do this by building a bridge between hundreds of companies and billions of customers, around the world, enabling access to your eyes, ears, and hearts, so they may design and deliver extraordinary experiences, every single day.

The Role

As a Staff Software Engineer at Medallia, you will be joining the team that is building the next generation Data Center Operating System (DCOS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) to power Medallia’s growth and future. The resilient, scalable, and self-healing infrastructure and services will enable successful migration of our entire stack from our 10 year old monolithic applications to a future-proof microservices environment. Come be part of a team that is inspiring a new platform service infrastructure.

Develop fully automated infrastructure stack provisioning for global deployments.
Create an elastic compute service using modern technology (Docker, Mesos, Aurora).
Develop a distributed resilient storage service powered by Ceph
Build highly available services for edge routing, high throughput messaging, service composition, cross services security, persistence, and event processing
Implement tools and frameworks to enable monitoring, logging, alerting, and debugging at scale
Contribute to and extend open source software that is at the leading edge of innovation
Our Engineering Culture

We don’t expect to be perfect, but we are always proactively seeking out ways to help ourselves and our teams to minimize pain points within our infrastructure and code base.
We love technology -- and follow the latest technologies and sharing what we learn.
We are not afraid of failing when we are experimenting with different technologies, development methodologies, and toolings.
We build strong relationships with team members around the globe.

8+ years of commercial industry experience working on complex back-end distributed systems.
8+ years of demonstrated experience with Java or C++ (or another high-level object oriented language).
BS CS or equivalent degree (MS preferred)