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Thanx

Provides merchants with a mobile-powered customer loyalty reward platform.

Product Designer
San Francisco, CA, US
Job Description / Skills Required

Who are we?

At the end of 2016, Thanx announced a $17.1M Series B round of funding from Icon Ventures and Sequoia Capital to accelerate the company’s growth. Since then, we’ve increased the customer base by more than 70%. We have also grown more than 250%, adding new employees to every function.

Thanx is a young company and we expect every early employee to be a massive contributor, create things that have never existed before, have fun, and be a friend to their co-workers. We Embrace Diverse Perspectives. We Focus On What Matters. We Make It Happen. We Say “Thanx” Generously. We literally say "Thanx" to each other in team meetings every week, as corny as it may be.

Who Are You?

Designers at Thanx realize that design is at the intersection of our physical and virtual worlds. Technology empowers how we see, interact, and engage with our culture, products, information, and environment.

Designers approach their work through a user-centered lens and have an understanding of usability principles and deep experience with consumer focused interfaces. They can turn new features and technical capabilities into designs that are easy to use and emotionally engaging.

Position Overview

The primary focus of this position will be for the design of our core (digital) products. This role will lead product design through processes and concepts rooted in human-centric design principles—from truly understanding our customers’ needs and challenges to designing the solutions for better, and more engaging, customer experiences.

The Product Designer has solid experience in projects across multiple touch points: mobile, web, iOS, Android, email, and more.

You will:

Partner with our Creative Director, product, and engineering teams to conceptualize, design, build and extend our products.
Be a design voice for our product design language, exploring systems, patterns, and interface components for use throughout our user experiences.
Approach design problems conceptually with a constant desire to innovate.
Exhibit a high level of professionalism, with the ability to consistently and effectively communicate with project teams throughout all stages of design.
Explore ways to optimize our product by analyzing customer behavior and conducting customer research.
You have:

3-5 years experience as a designer focused on digital products.
A good understanding of visual systems and are able to see the big picture—but still get excited about small details and micro-interactions.
A portfolio showcasing innovative product and interaction design solutions.
Amazing skills in graphic design and visual design, with a desire to grow these skills.
A high level of proficiency with current design tools and software applications.
Passion for mobile development best practices and standards, including iOS, Android, and the modern web.
Experience prototyping. You value prototyping and understand that it can be done at many fidelities during a project, You understand that validating ideas through design is an ideal way to clarify ideas, gain understanding, and move forward.
A belief that better work is done through collaboration, and have an understanding that collaboration is necessary to innovate. You are passionate about learning through consistent iterative feedback.
Bachelor’s degree in graphic design, interaction design, or a related design discipline, or equivalent real-world experience.
What is Thanx?

Thanx helps merchants build deeper, data-driven relationships with their best customers. We capture valuable transaction and lifetime value data about customers and enable merchants to act on that information with simple ROI-focused marketing campaigns. As a Software-as-a-Service offering, Thanx requires no point-of-sale integration or additional hardware, instead pulling data directly from proprietary partnerships with the major credit card companies — the result is a seamless merchant experience and equally joyful consumer experience which eliminates the hassles of plastic cards, phone numbers, punch cards and other traditional loyalty program staples which just slow things down.

Ready to change your life? Apply now!