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Metaswitch Networks

Provides telecommunications software to service providers, equipment manufacturers, large enterprises.

Sales Engineer (U.S.)
United States
Job Description / Skills Required

Metaswitch is seeking a full time Sales Engineer to be based out of the US. The Sales Engineer actively participates in sales activities and works closely with the relevant Metaswitch business units to expand their base of business within the account and overall marketplace.

This role is suitable for experienced pre-sales telecoms engineers with experience selling to MSOs or major service providers throughout the US. Ideally the candidate has developed a healthy business social network with key personnel at major operators in the US, perhaps via product management or engineering in the service provider networks.


The key responsibilities are as follows.

Providing pre-sales support to the Sales Executive team; contributing to sales goals to meet divisional sales revenue goals.
Presenting products and running sessions at customer meetings, trade shows and trade conferences.
Delivering technical and architectural solutions to customer requirements
Participating in customer network design processes.
Assisting/participating in bid/RFP/RFQ processes, writing proposals
Uncovering opportunities for Metaswitch products and services at customers.
Liaising with key functions within Metaswitch such as product line management and marketing, trials, finance and development.


A thorough understanding of voice and networking technologies is essential, as well as experience supporting the sales process in large MSOs and service providers. The following skills are expected:

5+ years of experience in a sales engineering role or similar involving selling NGN, IMS or VoLTE solutions to major communications service providers.
Understanding of cable, wireline/wireless and SIP telephony architecture and protocols.
Familiarity with IP networking protocols such as TCP/IP, IPv6, DNS, IP routing etc.
Demonstrable knowledge of cloud and virtualization technologies such as OpenStack and VMware.
Capable of working independently and managing time, whether in our office or from home.
Proven track record of evaluating sound business opportunities and closing new business.
The ability to interact at all levels of organization.
Capacity to handle multiple priorities and demands and meet commitments in a fast-paced environment.
A strong team-oriented work ethic, as well as excellent verbal and written communication skills.


The successful candidate will be based out of their home office or one of Metaswitch’s US offices. Frequent travel to customer sites is required, typically in the Denver, Dallas, NY/NJ, Atlanta and Philadelphia metro areas.


Salaries are reviewed regularly on the basis of performance; we believe that we are one of the few companies who really do pay employees in accordance with their contribution.

The company is privately owned partly by top-tier investment firms Francisco Partners and Sequoia Capital, and partly by the Employee Benefit Trust (EBT) which provides a performance related bonus plan, equitably rewarding employees for their contribution and encouraging long-term commitment. The company also operates an employee share plan which enables all our people to benefit from the increased value of the company.

In addition, all employees receive the following benefits package, which is a combination of what you would expect from a modern, well-managed organization - along with one or two specials of our own.

We provide excellent retirement benefits (10% of salary contributed by the company into your retirement fund), short and long-term disability insurance, private medical and dental schemes.
Employees receive four weeks paid vacation, as well as public holidays.

In terms of personal development, we offer the opportunity to do an interesting and demanding job in a well-managed and successful company. Despite being established for over 30 years, we are a young, dynamic organization with an outstanding record of getting the best out of people – which is why our staff retention is exceptionally high.

Application and Selection

Our recruitment is designed to be thorough and tough, yet informative and friendly. If we decide to proceed with your application, we will usually contact you to go through a short telephone interview initially. This gives you (and us) an opportunity to find out more.

Please send a comprehensive CV/resume along with a covering letter/email. If you have any further questions or queries, please contact Colleen Dietmeyer at the same email address.

We look forward to hearing from you.

Metaswitch is an equal opportunities employer AA M/F/Veteran/Disability.