A marketplace that allows people to find, vet, and book local services.
Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. Every day we rally around the impact Thumbtack has on people’s lives - from house cleaners, to yoga instructors to general contractors, we’re helping small businesses grow and thrive. Join our growing team in the quest to build THE destination for anything you need done.
About the Analytics Team
Thumbtack’s Analytics team is a tight-knit group charged with empowering Thumbtack to use data to guide decisions. We collaborate with teams across the company on a wide variety of impactful projects; everything from exploring click-level data on user experiences to evaluating the impact of a new business model on company performance. This role is about so much more than creating dashboards - it’s telling the story of our business in a way that inspires action.
About the Role and You
You’ll have the opportunity to work closely with finance, product, and operations teams to design, build and maintain infrastructure to enable Thumbtack to gain insights into revenue trends and drivers. Additionally, this role will also play a key part in developing Thumbtack’s new business and revenue model. We are looking for someone who love diving into complex systems and making sense of them for yourself and others. You sweat the details to ensure the highest quality of work. You have good intuition for data and a strong technical background.
Partner with product, finance, and operations teams in the on-going development and support of revenue and monetization models, lead-to-cash operations, including billing and collections systems, processes, and policies
Support in audit, reporting, system enhancements for revenue data
Build and maintain reports, models, and visualizations which provide insight into our revenue trends and drivers
Make recommendations based on detailed analysis and a deep understanding of our business
Contribute to our team and company data culture through peer collaboration, training, coaching and more
BA/BS degree, preferably in Finance, Economics, Math, or Statistics
3 to 5 years experience working in quantitative or analytical role, preferably in accounting, finance, technology, or consulting
Strong SQL skills and ability to query large data sets
Being an expert at Excel and Google Sheets
Sharp business judgement and the ability to see past the noise
A strong attention to detail and willing to dive into complex systems and processes
Strong communicator, attentive listener and compelling explainer
Experience with marketplaces and analysing marketplace dynamics
Experience in both fast growing startups and larger (public) companies
More About Us
Thumbtack is the destination for getting things done—from house remodeling to event planning to music lessons and more. Each year, more than 200,000 professionals across the country service a growing 5 million Thumbtack projects in almost 1,100 unique categories. Founded in 2009 and headquartered in San Francisco, Thumbtack has raised more than $275 million from Sequoia Capital, Tiger Global Management, Javelin Investment Partners, Baillie Gifford, and Google Capital.