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Allows customers to order groceries from their favorite local stores and have them delivered instantly.

Retail Specialist
Chicago, IL, US
Job Description / Skills Required

Instacart is a data-driven, values-based, technology and operations company powering the $700B grocery industry. Instacart started in 2012, and now operates in 60+ markets and partners with over 160+ retailers nationally. Our goal is to service 80% of U.S. households by the end of 2018. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and buy directly from the retailers they trust. We give customers back their time so they can do more of what they love.

As we continue our fast growth, we are looking to add to our Business Development team. We are hiring a Retail Coordinator to help manage retailers who have signed on to join the platform. In this role, you will have responsibilities including, but not limited to, supporting strategic retailers with analytics, driving key business insights, implementing new operational processes, and quality assurance.


Generate and update reports and analyze resulting sales data for strategic and key retail accounts and provide recommendations to management based thereon

Partner with retailers to strategize and prepare for geographic expansion

Recommend solutions to external partners on operational issues, approaching challenges with an analytical, data-driven mindset

Create analytical and visual tools to support Account Managers in strengthening partnerships

Engage, educate, collaborate, and problem solve with external partners at all levels of the organization

Make recommendations regarding internal process improvements and assist with implementation of same improvements

Develop a deep understanding of Instacart's business operations, including internal processes, and functional group strategies


1-3 years previous experience

Ability to work independently and take initiative

Experience with large data sets and ability to extract business insights from analysis (Experience in SQL, Tableau preferred)

Comfort with ambiguity and a rapidly evolving business landscape

Ability to manage multiple priorities

Excellent communication skills

Top notch organizational skills

Quick communication response times


Talented and collaborative team who will both push and support you

Market competitive salary, equity

Medical, dental, vision benefits and 401(k) retirement plan

Take what you need vacation (and we really mean it!)

16 weeks maternity leave / 8 weeks paternity leave so you can truly bond with your child

Complimentary Instacart express membership