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Clover Health

Clover Health is a unique health insurance plan focused on driving down costs and producing improved health outcomes.

Clinical Engagement & Coordination, Coordinator
San Francisco, CA, US
Job Description / Skills Required

Clover is reinventing health insurance to keep people healthier.

The Clinical Engagement and Coordination team is ensuring that Clover Members get the care they need - when, how, and where they need it. We work to understand our Members' needs and then efficiently coordinate — whether that means calling the pharmacy for a refill or connecting a Member back to their PCP for a checkup.

As an Operations Coordinator you will make sure that our programs run efficiently and effectively. You will prioritize and manage your time among many projects. You're proactive in asking questions, raising concerns, and making suggestions for improvement. As an Operations Coordinator, you will work on existing and yet-to-be developed processes, keeping everything running smoothly.

As an Operations Coordinator you will...

Act as an account manager for a group of 50 pharmacists, sending them data, checking in on them, and tracking their performance.

Manage visit schedules for a group of clinicians.

Coordinate other clinical engagement programs.

Create and manage PDF form templates.

Perform data cleanup and reorganization, so that we can make better informed decisions.

You will love this job if:

You like to dig in and get things done and getting them done well.

You quickly learn all the details of a new process and like to ask “why?”

You like bringing order to your work.

You're a clear, concise communicator.

You are self-motivated and driven to do more.

You want to work on a team of amazing people.

You should get in touch if:

You regularly streamline processes in your work or personal life.

You're a whiz at Excel and you've dabbled in VBA.

You have sales or customer service experience.

You have project management experience.

You use tools like Asana in your everyday life.

You have experience with SQL.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.