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Thumbtack

A marketplace that allows people to find, vet, and book local services.

Head of Analytics
San Francisco, CA, US
Job Description / Skills Required

Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. Every day we rally around the impact Thumbtack has on people’s lives - from house cleaners, to yoga instructors to general contractors, we’re helping small businesses grow and thrive. Join our growing team in the quest to build THE destination for anything you need done.

About the Role
At Thumbtack, we pride ourselves on being a data-informed company where we evaluate all of our decisions against clearly measured goals and use data-driven insights to guide our strategy across all of our functions. The head of analytics role is thus key to moving our entire company in the right direction.

Responsibilities
Manage, recruit, and develop a team of analysts who support the entire product development and go-to-market process through research, goal-setting and better decision-making.
Build the data culture across the company, enabling the broader team to derive the right insights into our performance and opportunities from our data.
Guide the leadership team on setting company-wide goals that inform and support our strategy.
Partner with the data platform team to make sure we have the data sets in place to enable analysis across the company.
Collaborate and engage with direct team peers on the optimal methods to solve customer and business problems (e.g. analytics, primary research, secondary, syndicated, etc.)
Must Have Qualifications
10+ years of analytics experience with 5+ years of management experience.
Strong analytical technical skills. You should be able to guide your team to delivering higher quality analyses.
Experience in marketplace type business where you can evaluate tradeoffs between equally important stakeholders.
Experience working in experiment-driven product development.
Experience analyzing data using SQL, R, Python.
Bachelor’s, Master’s, Doctoral degree in one of the following areas; Statistics, Engineering, Analytics, Math, Computer Science, Operations Research
Nice-to-Have Qualifications
Experience working on a consumer product or related consumer data driven area
Experience working within a marketplace business
More about us
Thumbtack is a local services marketplace that connects customers who need to get things done with local, skilled professionals who can help. From plumbers and painters to DJs and personal trainers, Thumbtack helps millions of customers find the right professional for their project in 1,000 unique categories. Founded in 2009 and headquartered in San Francisco, Thumbtack is backed by over $250 million in investment from Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners and Baillie Gifford.