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On-demand car services

Operations Manager, Supply Growth
Redwood City, CA, US
Job Description / Skills Required

The Role:

We’re seeking an experienced, innovative, data oriented self-starter to join the Zum Operations team as our Supply Growth Lead. Your main focus of this role is to get more qualified drivers and cars on the platform. It is a highly creative role where you need to be both strategic and extremely hands-on to get high-quality supply of drivers/child care providers and cars onboard.

What you will be doing:

The ideal candidate will have a strong ability to think strategically and analytically about business opportunities with a keen sense of ownership, speedy execution, and scrappiness is a must. The candidate is comfortable as an individual contributor as well as a manager that leads his/her team to drive an engagement.


Serve as a key member of the Zum Operations team in helping to define the current landscape and drive overall strategy of driver supply growth.
Work intimately with the Demand Fulfillment team and Sales/Account Management teams to prospect supply requirement.
Identify, operationalize and grow channels for recruiting drivers.
Set, track and report on channels and recruitment performance metrics
Liaise with internal stakeholders in executing all supply related issues
Drive strategy and engagement based on data-driven findings
Handle a high volume of engagements and the fast pace of our company.

3+ years of Business Development / Operations experience at a high-growth tech company.
Excellent communication skills and the ability to manage diverse stakeholders across businesses and levels
Business mindset with experience driving metrics-oriented outcomes
Strong project management and organizational skills
Ability to fuse business, strategy, finance, policy and legal concepts to lead complex, multi-faceted challenges.
Demonstrated ability to work independently and effectively across internal and external organizations.

Ground floor opportunity with the team; shape the strategic direction of the company. A lot of room to grow - draw your own trajectory.
The rare opportunity to change the world such that every family is using the product and service you built.
Sharp, motivated co-workers in a fun office environment.
Competitive Salary, equity, and Benefits; Unlimited vacation days and Daily lunch at the office