The times where I’ve learned and grown the most were only possible because someone chose to take a bet on me. I’m excited for the opportunity to pay that forward.
I start by listening. Founders know more about their business than I do. They’re the experts. I have to understand their space and their vision for the future before I can help them achieve it.
I see huge opportunity for technology that makes our lives less stressful, more convenient, and more delightful. There is still so much unexplored potential with logistics, on-demand services and delivery.
Autonomous vehicles will be transformative. I look forward to a world with fewer cars on the streets—and fewer streets. The concept of a permanent residence can become obsolete. I’d love to have an “apartment” that could take me from San Francisco to L.A.
I’ve never had a car. When I lived in Seattle, relying on taxis was a nightmare. Uber changed my life. I loved it so much that I sent them my résumé.
Uber grew from 500 people to 12,000 during my time there. When you’re scaling that quickly, you have to be resourceful, innovative and principled about your priorities. I learned a lot about leadership and getting things done.
The best founders have a bias toward action. When you set your sights on an ambitious goal, and can translate that vision into immediate actions, you will accomplish amazing things.
I like solving problems. That’s what I always come back to: What real problem are we solving for our customers?
I’ve been an oil painter since I was in elementary school. The desire to express myself through art and to create something to share with the world is an anchor in my life.
I’m passionate about self-expression through technology. I loved building and growing the Stories product at Facebook. I’m excited about how AR and VR will help us create art, express ourselves and understand each other. I love that you can now collaborate on a 3D sculpture with someone in China in real-time.
My grandma grew up in rural China and left home at 16 to work at a factory in Beijing. She never graduated from high school, but she sent her sons to the best universities in China. She cooked for three families every day and still helped me with my math homework. She was like Wonder Woman.
My parents emigrated from China right before I was born. They were grad students in Boston, and we shared a tiny one-bedroom apartment with my grandparents and my uncle. They built their careers from nothing. That inspired me to work very hard and take nothing for granted.
There’s a decal by my desk that says “You can have results or excuses, not both.” I’m an optimistic person, but I hold people accountable. Including myself.